Nina Hobson
About Nina Hobson
Nina Hobson is a Client Relationship Manager at TELUS in Toronto with over 25 years of experience in telecommunications and IT solutions industries.
Current Role at TELUS
Nina Hobson has been serving as a Client Relationship Manager at TELUS since December 2019. Based in Toronto, Nina plays a crucial role in managing client relationships to ensure customer satisfaction and retention. Her responsibilities likely encompass client communication, issue resolution, and facilitating seamless service delivery.
Career at TELUS Communications
Before her current role, Nina Hobson amassed 14 years of experience at TELUS Communications as an Account Manager in Enterprise Sales. From 2005 to 2019, she focused on managing enterprise accounts, driving sales, and developing business solutions tailored to the needs of large-scale clients. This role significantly contributed to her expertise in sales and customer relationship management in the telecommunications sector.
Inside Sales Experience at GE Capital IT Solutions
Prior to joining TELUS, Nina Hobson worked at GE Capital IT Solutions for nearly a decade. From 1996 to 2005, she served as an Inside Sales Representative. In this capacity, she honed her skills in sales, customer relationship management, and IT solutions, laying the foundation for her subsequent roles in the telecommunications industry.
Educational Background
Nina Hobson holds a Bachelor of Arts in Psychology from Western University, where she studied from 1992 to 1996. Her educational background in psychology may contribute to her strong interpersonal skills and understanding of client behaviors, which are essential in her role as a Client Relationship Manager.
Certifications in ITIL and BRM
Nina Hobson is certified in ITIL (Information Technology Infrastructure Library) and BRM (Business Relationship Management). These certifications highlight her expertise in IT service management and business relationship strategies. They equip her with the knowledge and skills to optimize service delivery and build effective relationships between business and IT.
Industry Experience
Nina Hobson has accrued over 25 years of experience in the telecommunications and IT solutions industries. Her extensive career spans roles in both inside sales and enterprise account management, making her a seasoned professional in client relationship management and sales strategies within these sectors.