Nouhaila I.
About Nouhaila I.
Nouhaila I. is a Customer Service Specialist at TELUS, with a background in sales and customer service roles at Best Buy Canada, TOPSHOP TOPMAN, and La maison Simons.
Title and Current Position
Nouhaila I. holds the title of Customer Service Specialist and is currently employed at TELUS. In this role, she leverages her extensive customer service experience to enhance user satisfaction and resolve client concerns effectively.
Previous Work Experience
Nouhaila I. has a comprehensive background in sales and customer service, having worked at Best Buy Canada as a Sales Representative from 2019 to 2021. Her experience also includes roles at TOPSHOP TOPMAN as Conseiller ventes from 2018 to 2019 and La maison Simons as Conseiller ventes for 3 months in 2017-2018. She also contributed as a Bénévole at École Saint-Maxime for 9 months.
Educational Background
Nouhaila I. studied at Collège Montmorency, where she completed a program in Histoire et philosophie des sciences et de la technologie from 2019 to 2021. Prior to that, she earned her diplome d'etude secondaire, studying science at Secondaire Saint-Maxime from 2016 to 2018.
Language Proficiency
Nouhaila I. is fluent in both French and English, which allows her to communicate effectively with a diverse customer base. This bilingual ability is a significant asset in her role as a Customer Service Specialist at TELUS.
Professional Development and Recognitions
Nouhaila I. has received recognition at TELUS for her exceptional customer service performance. She also completed a professional development course in advanced sales techniques, which has enhanced her skills in customer interactions. Additionally, she participated in a company-wide initiative at TELUS aimed at improving customer satisfaction scores.
Community Involvement
Nouhaila I. has been active in her community, volunteering at local events in Montreal and contributing to various social causes. Her volunteer work demonstrates her commitment to giving back to the community and supporting local initiatives.