Olivia (Hyunsoo) L.
About Olivia (Hyunsoo) L.
Olivia (Hyunsoo) L. is the Senior Strategy Manager for Products & Ops Enablement at TELUS Consumer Health in Toronto, with a background in strategy and category management from TD and PepsiCo.
Current Role at TELUS Consumer Health
Olivia (Hyunsoo) L. currently serves as the Senior Strategy Manager, Products & Ops Enablement at TELUS Consumer Health in Toronto. In this role, she has led a cross-functional team to streamline product operations, resulting in a 15% increase in efficiency. She developed a strategic roadmap that aligned product development with market needs, enhancing customer satisfaction. Additionally, she implemented a data-driven approach to product management, leveraging analytics to facilitate decision-making. Olivia also played a key role in launching a new digital health platform, which expanded TELUS’ service offerings.
Previous Experience at TD
From 2019 to 2021, Olivia served as the Manager of Owned Channels Strategy at TD in Toronto. Over these two years, she honed her strategic skills in managing owned channels, which prepared her for her subsequent role at TELUS Consumer Health. Her tenure at TD provided her with valuable insights into channel management and strategy development.
Professional Background at PepsiCo
Olivia held multiple roles at PepsiCo from 2014 to 2019 in Mississauga. She began as a Category Management Analyst for Walmart Inc., then moved to the role of Category Planner in Sales Strategy & Planning. Subsequently, she became the Category Manager for Client Management - Metro Inc. During her tenure at PepsiCo, she gained comprehensive expertise in category management and client relations.
Educational Background
Olivia earned her Master of Business Administration (MBA) and Bachelor of Business Administration (BBA) from the Schulich School of Business at York University. She completed her MBA in 2020 and her BBA in 2014. Prior to university, she obtained her Ontario High School Diploma from Victoria Park Collegiate Institute, where she was recognized as an Ontario Scholar.
Early Career and Internships
Olivia's early career includes internships at Philips in the Consumer Health and Lifestyle Division, where she gained marketing experience in 2012 and 2013. She also worked as an IBM SmartCloud Expert, Research Assistant, and Marker for Professor Jean Adams at the Schulich School of Business from 2011 to 2013. Additionally, Olivia co-owned a business called SPR!NT, where she managed marketing and sales from 2011 to 2012.