Oluwakemi Olosunde Csm
About Oluwakemi Olosunde Csm
Title and Current Position
Oluwakemi Olosunde holds the title of Performance Analyst and is currently working at TELUS. In this role, Oluwakemi is responsible for performing in-depth analyses of data to identify service delivery gaps and suggest measures to improve performance. Additionally, Oluwakemi prepares monthly Service Level Agreement (SLA) reports for management and client executives.
Previous Roles at GlaxoSmithKline Consumer Nigeria PLC
Oluwakemi Olosunde has a rich professional history at GlaxoSmithKline Consumer Nigeria PLC. Starting in 2014, Oluwakemi worked as a Project Manager for six months. This was followed by a position as a Data Analyst (Sales Operations Specialist) from 2014 to 2017, focusing on data gathering, reconciliation, and presenting results to leadership. Oluwakemi then served as a Business Analyst (Sales Operations Specialist) from 2017 to 2019. In these roles, Oluwakemi provided insights into sales data, resulting in a 16% increase in net sales revenue.
Educational Background
Oluwakemi Olosunde earned a Master of Science (MSc) in Information Systems from the University of Surrey, studying from 2011 to 2012. Prior to that, Oluwakemi obtained a Bachelor of Technology (BTech) in Computer Science from Ladoke Akintola University of Technology, completing the degree from 2003 to 2008.
Skills and Proficiencies
Oluwakemi Olosunde is proficient in several tools and technologies including Microsoft Office Tools (PowerPoint, MS Office, Access, Excel, Visio, Project), Salesforce, and Power BI. Oluwakemi is adept at using these tools for data analysis, data visualization, and business intelligence. Additionally, Oluwakemi is experienced in preparing and analyzing Service Level Agreement (SLA) reports, tracking performance metrics, and providing insights for business and performance process improvements.
Areas of Expertise and Interests
Oluwakemi Olosunde is primarily interested in Business/Performance Analysis, Data Analysis/Visualization, Business Intelligence (BI), Research, Organizational Policies, and Programs Management. Other areas of expertise include Quality Audits, Management and Assurance, Risk Management, and Finance/Accounting/Economics. Oluwakemi excels in understanding and articulating customer and business requirements, providing creative solutions, and supporting management initiatives for business improvement.