Omar Alsamman
About Omar Alsamman
Company
Omar Alsamman is currently working at TELUS, located in Vancouver, British Columbia, Canada. TELUS is known for its telecommunications, healthcare, and IT services. Omar joined TELUS in February 2020 and has been contributing as a Sr. Client Relationship Manager (Business Relationship Manager) ever since.
Title
Omar Alsamman holds the title of Sr. Client Relationship Manager (Business Relationship Manager) at TELUS. His role involves managing relationships with key clients to ensure satisfaction and foster business growth. Omar's extensive background in IT and service management enhances his capability to deliver exceptional client service.
Previous Roles at Dubai Airports
Omar Alsamman has held several positions at Dubai Airports. From 2017 to 2020, he served as the Operation Centre Manager, where he was responsible for overseeing operations to ensure efficiency and effectiveness. Before that, from 2015 to 2017, he was the Service Desk Team Lead, a role in which he managed a team to provide high-quality service desk support.
Roles at American University of Sharjah
Omar Alsamman spent eight years at the American University of Sharjah (AUS) progressing through various roles in the IT department. From 2011 to 2015, he was the Service Desk Team Leader, responsible for leading the service desk team and ensuring top-notch IT support. Prior to that, he worked as an IT Specialist from 2007 to 2011, where he was instrumental in addressing and resolving technical issues.
Education and Expertise
Omar Alsamman has a solid educational foundation in engineering and management. He earned a Master of Science degree in Engineering System Management from the American University of Sharjah between 2009 and 2011. Prior to that, he completed a Bachelor’s degree in Computer Engineering from the same institution, graduating from the School of Engineering in 2008. His education underpins his technical and managerial expertise, which he has applied throughout his career.