Omar Osman
About Omar Osman
Omar Osman is a Store Manager at TELUS with over a decade of experience in retail management and customer service, holding a diverse educational background in Computer Science and Law.
Current Role at TELUS
Omar Osman currently serves as a Store Manager at TELUS. In this capacity, he is responsible for overseeing the daily operations of the store, managing staff, and ensuring customer satisfaction. He leverages his extensive experience in retail management and customer service to optimize the store's performance and meet organizational goals.
Previous Experience at Koodo
Before rejoining TELUS, Omar Osman worked as a Store Manager at Koodo from 2019 to 2021. During his two-year tenure, he was accountable for similar responsibilities, including team management, customer service, and operational efficiency. His role at Koodo helped him enhance his leadership skills and gain a deeper understanding of the telecommunications industry's retail sector.
Career at TELUS as Senior Representative
Prior to his managerial roles, Omar Osman worked at TELUS from 2015 to 2019 as a Senior Representative. Over these four years, he was involved in various customer-facing activities and team support functions. His work in this role laid the groundwork for his future promotions and success in the retail management arena.
Educational Background
Omar Osman has a diverse educational background. He studied at Durham College, focusing on Computer Science and achieving a Computer Systems diploma from 2013 to 2015. Additionally, he pursued a Bachelor of Laws (LL.B.) at York University from 2010 to 2016. This combination of technical and legal education has provided him with a unique skill set that he applies in his current role.
Experience in Diverse Industries
Omar Osman has over a decade of experience in various retail management and customer service roles. He worked as a Supervisor at Tim Hortons from 2011 to 2016 and as a Best Buy Mobile Specialist from 2014 to 2015. His career spans the telecommunications and food service industries, demonstrating his versatility and ability to adapt to different operational environments.