Otis Coleman
About Otis Coleman
Otis Coleman is a Software Developer at TELUS with over a decade of experience in customer service and administrative roles.
Title and Current Role
Otis Coleman is a Software Developer currently employed at TELUS. He began his tenure at TELUS in September 2019. Prior to transitioning to software development, Otis accumulated extensive experience in customer service roles.
Previous Experience
Before joining TELUS, Otis Coleman gained significant experience in customer service and administrative roles across various companies. He worked at Advanced Business Solutions as a Customer Service Specialist for one year (2018-2019), at Wallgate Ltd as a Customer Service Manager for three years (2014-2017), at H-Mac Systems, Inc. as a Customer Service Assistant for three years (2011-2014), and at Takeda as an Administrative Assistant for one year (2010-2011).
Education and Expertise
Otis Coleman studied Customer Service Management at the University of Massachusetts Boston, where he earned an Associate of Arts (AA) degree. His academic journey spanned five years from 2009 to 2014. This educational background provided a foundation for his extensive experience in customer service roles.
Career Transition
Otis Coleman has over a decade of experience in various customer service and administrative positions. He transitioned into software development in September 2019 when he joined TELUS. This career shift marks a significant change from his previous roles, showcasing his adaptability and willingness to evolve professionally.