Paolo Santilli
About Paolo Santilli
Paolo Santilli is a Facilitateur au Support Client at TELUS, known for his team-building skills and human-centric approach.
Current Position at TELUS
Paolo Santilli holds the position of Facilitateur au support client at TELUS, based in Galeries de la Capitale. Since joining the company in 2017, he has been instrumental in developing and maintaining a high-performing customer support team. His notable qualities include strong leadership and a human-centric approach, with a reputation for being positive and perseverant.
Previous Roles at Bain Dépôt and Solutia Télécom
Before his current role, Paolo worked at Bain Dépôt as Assistant direction from 2016 to 2017, and earlier as Assistant gérant from 2012 to 2013. He also served as Gérant at Solutia Télécom in Quebec for three years, from 2013 to 2016. These roles contributed to his comprehensive understanding of management and customer service.
Experience at Glentel and Info-maniac
Paolo spent five years working as gérant des ventes at Glentel, from 2006 to 2011. Following this, he worked as Conseiller at Info-maniac from 2004 to 2006. These positions helped him develop exceptional team-building skills and the ability to foster a collaborative work environment.
Technical Background at Compucentre
Paolo began his career as a technicien at Compucentre, where he worked from 2000 to 2005. This technical background laid the foundation for his subsequent roles in sales, customer service, and management.
Education in Network Management
Paolo studied at the Institut d'informatique de Québec, where he completed a program in Gestion de résaux from 2000 to 2001. This education provided him with a solid understanding of network management, which has been beneficial throughout his career.