Parth Roy, M.Sc.
About Parth Roy, M.Sc.
Parth Roy is an Account Specialist at TELUS in Calgary, Alberta, Canada, with a background in network security and language interpretation.
Title
Parth Roy holds the title of Account Specialist and is currently employed at TELUS in Calgary, Alberta, Canada.
Current Role at TELUS
As an Account Specialist at TELUS Business Solutions since September 2020, Parth Roy focuses on developing and driving account strategies specifically tailored for local business clients in the Small Business sector. His role actively involves engaging with clients to understand their business needs and recommending appropriate solutions from the TELUS Small Business suite of products and services. Parth ensures a high level of customer satisfaction by fostering relationships and building trust and loyalty with business owners and stakeholders. Additionally, he delivers accurate and timely forecasts, funnel management, and target updates, while utilizing his negotiation and problem-solving skills to manage the client life cycle effectively.
Education and Expertise
Parth Roy holds a Network Technician Certificate from Southern Alberta Institute of Technology, which he earned after studying Network and System Administration from 2015 to 2016. He also obtained a Diploma in Public Service Interpreting from NCFE, specializing in Language Interpretation and Translation, during the academic period from 2011 to 2012. Further augmenting his educational background, Parth earned a Master's degree in Network Security from the University of Greenwich from 2010 to 2012, and a Bachelor of Computer Science, specializing in Information Technology, from the University of Pune where he studied from 2000 to 2005.
Professional Skills
In his role at TELUS, Parth Roy specializes in developing account strategies, delivering accurate forecasts, and managing client relationships. He is adept at understanding client needs, recommending tailored solutions, and fostering customer satisfaction. His expertise includes negotiation and problem-solving skills used to manage the client life cycle effectively. Through his work, Parth has demonstrated a consistent ability to maintain high levels of customer satisfaction and build trust and loyalty with business stakeholders.