Pat Fernandez
About Pat Fernandez
Pat Fernandez is a Marketing Manager at TELUS in Montreal, Quebec, Canada, with over 8 years of experience at the company in various roles. Pat has a background in business administration and 3D animation and design, and has previously worked at Bell, SAQ, and Maison De Sport.
Current Role at TELUS
Pat Fernandez is currently a Marketing Manager at TELUS, based in Montreal, Quebec, Canada. In this role, Fernandez oversees the growth of knowledge for the national client experience team. Fernandez ensures that the management and retail teams have the necessary tools to deliver an exceptional sales experience at TELUS locations, focusing on offering unique solutions and personalized experiences for clients.
Previous Roles at TELUS
Pat Fernandez has held multiple positions within TELUS over the years. From 2017 to 2020, Fernandez served as a Regional Client Support Facilitator, Field Adoption and Reinforcement Partner, and Channel Marketing Rep in the Montreal area. Prior to these roles, Fernandez managed the Koodo Mobile kiosk at Fairview Pointe-Claire from 2010 to 2017. Across these positions, Fernandez cultivated essential tools for success in retail and focused on improving customer experiences.
Experience at Bell
Before joining TELUS, Pat Fernandez worked at Bell from 2005 to 2010. Fernandez first served as a Sales Representative in Fairview Pointe-Claire for three years. Subsequently, Fernandez was promoted to District Manager, overseeing various locations in Laval, St-Denis, and West-Island from 2008 to 2010. These roles equipped Fernandez with substantial experience in sales and regional management.
Early Career and Other Roles
Pat Fernandez began their career at Maison De Sport, working as a Store Manager in Dollard-Des-Ormeaux from 1998 to 2001. Following this, Fernandez took on a Customer Service Representative role at SAQ in West-Island, division 17, from 2001 to 2004. These early roles provided Fernandez with valuable management and customer service experience.
Education Background
Pat Fernandez's educational background includes studying 3D Animation and Design in Video Games at the National Animation and Design Center, earning a Professional Specialization Certificate from 2004 to 2005. Fernandez also studied Business Administration and Management at CEGEP - John Abbott College, although it was not completed. Earlier education includes General Studies at Felix Leclerc, where Fernandez earned a High School Diploma in 1997, and studies at College St-Anne, Lachine, from 1992 to 1996.