Patrice Crepeau
About Patrice Crepeau
Patrice Crepeau is a Customers Specialist at TELUS in Montreal, Quebec, with a diverse background in the catering industry and extensive educational achievements.
Title and Current Role
Patrice Crepeau is a Customers Specialist currently working at TELUS in Montreal, Quebec, Canada. In this role, he focuses on delivering exceptional customer service and ensuring client satisfaction.
Previous Experience in Hospitality
Before joining TELUS, Patrice Crepeau accumulated significant experience in the hospitality industry. He worked as a Waiter and Sommelier at Lola 45 for 10 months from 2019 to 2020 in St-Sauveur. Prior to that, he was employed at Microbrasserie Archibald as a Waiter from 2018 to 2020 in Blainville. In 2018, he served as a Waiter and Sommelier at Restaurant A Maison in Blainville for 11 months. He also worked at TOi, Moi & Café as a Waiter and Sommelier from 2012 to 2017 in Rosemère.
Educational Background
Patrice Crepeau's educational journey showcases a commitment to continuous improvement and diverse learning. He earned a Bachelor in Business Administration, with a focus on Finance, from Université de Sherbrooke from 2020 to 2023. He also achieved an AEC in Démarrage et Gestion de son Entreprise from Cégep de Trois-Rivières in 2019. In 2017, he completed a certification as an NLP Practician from CQPNL. Additionally, he attained a DEP in Entretien Général d'Immeubles from Centre Professionel l'Emergence in 2016, a certification as a Certified Sommelier from the Court of Master Sommeliers in 2015, and a WSET Level 3 certification from the Wine & Spirit Education Trust in 2014. Earlier in his career, in 2011, he completed an ASP Sommellerie at École Hôtelière des Laurentides.
Transition to Customer Service
Patrice Crepeau transitioned from a decade-long career in the professional catering industry to a role in sales and customer service. His background in hospitality provided a strong foundation in customer interaction and service excellence, valuable skills that have translated well into his current position at TELUS.
Focus on Continuous Learning
Throughout his career, Patrice Crepeau has demonstrated a commitment to continuous learning and self-improvement. His diverse range of certifications and degrees, from sommelier training to business administration and NLP, underscore his dedication to expanding his skill set and knowledge base. This varied educational background supports his versatility and adaptability in different professional environments.