Patrick O'connell
About Patrick O'connell
Patrick O'connell is a Help Desk Specialist at Telus, Technical Writer at MindGeek, and owner of The God of Words in Montreal, Canada.
Current Roles and Responsibilities
Patrick O'connell currently holds multiple professional roles. He works as a Technical Writer at MindGeek, based in Montreal, and has been in this position since October 2018. He is responsible for creating and maintaining documentation, utilizing tools like Confluence and Photoshop. In addition, Patrick operates his own freelance business, 'The God of Words,' where he offers editorial services including editing, rewriting, and proofreading. He also works as a Help Desk Specialist at Telus.
Past Employment History
Patrick O'connell has a rich employment history spanning several roles and industries. From 2001 to 2003, he worked as a FrontPage Tier 2 specialist at Webhelp in Downtown Montreal. Between 1995 and 1996, he served as a computer columnist for The Suburban Newspaper. Earlier in his career, from 1990 to 1994, Patrick was employed as a Technical Writer at Eicon Technology. His diverse roles have given him broad experience in technical writing, customer assistance, and editorial services.
Educational Background
Patrick O'connell's educational journey includes study periods at multiple esteemed institutions. He studied Computer Programming at Vanier College, earning a diploma in Web and Database Programming (LEA.2B) in 2017. He also attended Concordia University, where he studied Computer Science for one year from 1990 to 1991, and Psychology from 1989 to 1990. Prior to that, he studied Psychology at Carleton University from 1986 to 1989, achieving partial completion of a B.Sc. degree. His educational background is well-rounded, encompassing both technical and psychological subjects.
Freelance Business Operations
In addition to his roles at MindGeek and Telus, Patrick O'connell operates a freelance editing, rewriting, and proofreading business named 'The God of Words.' Based in the Montreal, Canada area, this venture allows him to leverage his extensive experience in technical writing and document editing to provide high-quality services to a diverse clientele. His expertise in adapting to industry-specific terminology and documenting various subjects makes his freelance services highly valuable.
Technical Skills and Tools
Patrick O'connell has developed proficiency in several technical skills and tools throughout his career. At MindGeek, he utilizes Confluence for documentation management and Photoshop for various tasks. His work as a Technical Writer and Help Desk Specialist requires him to continually adapt to new industry-specific terminology and technological advancements. His background in computer programming and extensive experience in technical writing further support his adeptness in using various software tools and platforms.