Patrick Simard
About Patrick Simard
Patrick Simard is a Customer Service Representative at TELUS in Canada with over 15 years of experience in customer service and extensive experience in the restaurant and hospitality industries.
Current Position at TELUS
Patrick Simard is currently employed as a Customer Service Representative at TELUS in Canada. His role involves addressing customer needs, handling service inquiries, and ensuring customer satisfaction. With his extensive background in customer service, Simard brings valuable experience and skills to his current position at TELUS.
Previous Roles in Hospitality
Patrick Simard has a substantial background in the hospitality industry. He worked at Hotel Le St-James as a commis clients Quart de nuit for 5 months in 2020 in Montréal et périphérie and at Hotel Le Germain as COMMIS GENERAL in 2012 for 11 months in Montreal, Quebec. Additionally, Simard held the position of commis general Quart de nuit at LHotel Montreal in 2010 for 5 months in Région de Montréal, Canada.
Experience in Restaurant Management
Throughout his career, Patrick Simard acquired significant experience in restaurant management. He worked as a Serveur banquets at Groupe Bertrand-Rioux for 2 months in 2019-2020 in Matane, Québec, and served as Responsable service clients at DUNNS FAMOUS@ST-MARTIN from 2013 to 2019 for 6 years in Laval, Quebec. His roles in the restaurant industry involved various service and management positions at franchises such as Steak Frites, Giorgio, and Dunn's Famous.
Sales and Customer Service Background
Patrick Simard has held numerous positions in sales and customer service over the years. Some of his notable roles include being Représentant ventes en interne at Les sacs à main lemon/lime from 2008 to 2010 in Montreal, Quebec, and Responsable des ventes at Holland America Line from 2007 to 2008 in New York. Additionally, he served as Responsable service clients at Loto-Québec from 2002 to 2004 in the casino de Montreal.
Early Career and International Experience
Patrick Simard's early career includes notable international experience. He worked as a Concierge at groupe concierge CSP(peter fegurson) from 2001 to 2002 in Miami, Florida, and as Ambassadeur at Morgan group New York from 1999 to 2001 in London, Greater London, Royaume-Uni. These positions have contributed to his diverse skill set and understanding of global customer service standards.
Educational Background
Patrick Simard studied at École des sciences de la gestion (ESG UQAM), where he pursued a Baccalauréat cumul de certificats and achieved 52 credits over a period of 23 years, from 1997 to 2020. His long-term academic commitment showcases his dedication to continual learning and professional development.