Patrick Ward
About Patrick Ward
Patrick Ward is a Network Analyst at TELUS in Rimouski, Quebec, with over 20 years of experience in the telecommunications and IT industry.
Current Role at TELUS
Patrick Ward currently holds multiple roles at TELUS, including Network Analyst, Integrated Solutions Support, Voice Network Technician, Complex Services Support, and Technician. He operates out of Rimouski, Quebec, and has been with the company in this capacity since April 2019. His responsibilities are centered around providing technical support for integrated solutions and complex voice network services.
Previous Work Experience
Before joining TELUS in his current roles, Patrick Ward worked in various capacities within the company. He served as a Technicien soutien technique clients CVMS Consommateurs/Affaires from 2003 to 2005. He also worked at Entretien d’éclairage Noël Inc. as an Apprenti électricien from 1999 to 2000, gaining initial experience in the electrical sector.
Education and Certifications
Patrick Ward has a comprehensive educational background that includes Attestations d'études collégiales (AEC) in network architecture from Cégep de Matane – Groupe Collegia, completed between 2012 and 2014. He holds a Diplôme d’études professionnelles in Soutien en informatique from EMICA de Montréal, achieved between 2000 and 2002. Additionally, he earned a Diplôme d’études professionnelles in Électricité de construction from CFP de Bonaventure between 1997 and 1999. He has also pursued instructor training at Avaya Learning.
Industry Experience
Patrick Ward brings over 20 years of experience in the telecommunications and IT sectors to his roles at TELUS. Throughout his career, he has developed skills in various technical support and network analysis functions. His background in electrical construction complements his IT expertise, providing a well-rounded set of skills applicable to modern telecommunications challenges.
Technical Skills and Expertise
Patrick Ward’s technical skills and expertise are diverse, encompassing both network architecture and IT support. His roles at TELUS require in-depth knowledge of voice network technology, integrated solution support, and complex service troubleshooting. His formative years working as an Apprenti électricien and later in various technical roles at TELUS have equipped him with a broad spectrum of practical and theoretical knowledge.