Paul Milliere
About Paul Milliere
Paul Milliere is a Business Systems Analyst and Scrum Master currently working at TELUS and York Digital Consulting Inc. in Toronto, Ontario, Canada.
Current Roles and Responsibilities
Paul Milliere currently holds dual roles at TELUS and York Digital Consulting Inc. in Toronto, Ontario, Canada. At TELUS, he operates as a Business Systems Analyst and Scrum Master, coordinating between development teams and stakeholders to streamline processes and implement Agile methodologies. Concurrently, he serves as a Senior Consultant and Business Systems Analyst at York Digital Consulting Inc., where he leverages his extensive experience to provide strategic consulting and systems analysis.
Professional Background
Paul Milliere's professional background includes significant tenures at leading telecommunications companies. He worked at TELUS Communications | Clearnet for 19 years, from 1997 to 2016, in Scarborough, Ontario, Canada, as a Senior Systems Analyst and Business Systems Analyst. Prior to that, he spent a decade at Rogers as a Senior System Analyst from 1987 to 1997 in the Toronto, Canada Area. His experience in these roles has honed his skills in system analysis and business processes.
Educational Background
Paul Milliere has an extensive educational background focused on business analysis and computer systems. He earned certifications such as Certified Scrum Master from Scrum Alliance (2016-2021) and Effective Facilitation for Business Analysts (2013) from McMaster University Centre for Continuing Education. Additionally, he completed courses leading to certifications in Advanced Business Analysis (2005-2006) and Introduction to Testing for Business Analysts (2006). He also holds a Computer Information Systems certification from the DeVry Institute of Technology.
Technical Skills and Expertise
Paul Milliere has expertise in end-to-end message rating, billing, and bill presentment for both Wireless and Wireline Billing platforms. He frequently employs tools such as JIRA, HP Quality Centre, ITSM, Caliber, SQL, and TOAD in his daily tasks. His specialization includes system components like Product Catalogue, Rating, Billing, and Invoicing System Applications. He also has experience in creating test requirements using HP Quality Center, making him proficient in testing and quality assurance processes.
Continuous Professional Development
Paul Milliere actively furthers his knowledge in Agile practices through participation in various professional development opportunities. He has attended IIBA BSA (International Institute of Business Analysis) oriented boot camps to enhance his business analysis skills. Additionally, he engages in Agile Conferences, boot camps, webinars, and networking events to stay updated on the latest methodologies and industry trends.