Philippe Olivier Ouellet
About Philippe Olivier Ouellet
Philippe Olivier Ouellet is a Team Lead at TELUS with over 10 years of hands-on experience in IT, specializing in desktop, network, security, and telecommunication support.
Company
Philippe Olivier Ouellet is currently working at TELUS, a prominent Canadian national telecommunications company. TELUS provides a wide range of telecommunications products and services, including internet access, voice, entertainment, healthcare, video, and IPTV television. TELUS is known for its continuous innovation and adoption of new technologies to enhance customer experience and operational efficiency.
Title
Philippe Olivier Ouellet holds the position of Team Lead at TELUS. His role involves overseeing teams, managing projects, and ensuring that all tasks are completed efficiently and meet the company’s standards. As a leader, Ouellet is responsible for coordinating with various departments to streamline processes and improve service delivery.
Work History at TELUS
Before becoming a Team Lead, Philippe Olivier Ouellet worked at TELUS as a Business Help Desk Specialist from 2009 to 2016. During these seven years, he gained valuable experience in handling business-related IT issues and providing support to clients. He transitioned to his current role as Team Lead on January 1, 2016, leveraging his extensive background to lead and manage his team effectively.
Experience at Future Shop
Before joining TELUS, Philippe Olivier Ouellet worked at Future Shop, a now-defunct Canadian electronics retailer. He was employed there as a ConnectPro IT Technician for 11 months in 2009, where he was responsible for the installation and troubleshooting of computer systems and networks. Prior to that, he served as an IT Product Specialist from 2007 to 2009, advising customers on IT products and solutions, and providing technical support.
IT Expertise
Philippe Olivier Ouellet has over 10 years of hands-on experience in IT, making him an expert in providing desktop, network, security, and telecommunication support. His extensive knowledge in these areas has been honed through years of practical experience in various roles, including technical support and leadership positions. Ouellet’s expertise is key to his ability to manage teams effectively and ensure that technical issues are resolved swiftly and efficiently.