Pierre Juster
About Pierre Juster
Pierre Juster is a Sr Business Analyst, Strategy & Enablement at TELUS in Montreal, Canada, with over 20 years of experience in various roles including Director, Technical Service and Manager, Customer Service Pharmacy.
Current Role at TELUS
Pierre Juster currently serves as a Sr Business Analyst, Strategy & Enablement at TELUS. Based in the Montreal, Canada area, he focuses on business analysis, strategic planning, and implementation. His role leverages his extensive experience in both customer and technical service management, ensuring the successful execution of various programs within the company.
Previous Roles at TELUS
Before his current position, Pierre Juster held the role of Manager, Customer Service Pharmacy at TELUS from 2011 to 2019. During this 8-year period, he managed customer service operations, primarily focusing on pharmacy services. Prior to that, he was the Director of Technical Service for 12 years, beginning in 1999. In this role, he oversaw technical operations, ensuring service efficiency and execution. His long tenure at TELUS showcases his versatility and adaptability in various managerial roles.
Experience in Technical Service
Pierre Juster spent over a decade in TELUS's technical service department. As Director of Technical Service from 1999 to 2011, he gained extensive technical expertise and managed service operations. This role contributed to his deep understanding of the telecommunications industry's technical aspects, further enhancing his ability to manage and execute technical programs efficiently.
Program Management Expertise
Pierre Juster has considerable experience in program management and execution. Throughout his various roles at TELUS, he has been actively involved in managing and implementing numerous programs. This expertise is particularly valuable in his current role as Sr Business Analyst, where strategic planning and enablement are crucial for the successful deployment of business initiatives.
Versatility in Customer and Technical Service
Pierre Juster's career at TELUS highlights his versatility, having managed both customer service and technical service departments. His tenure as Manager, Customer Service Pharmacy, and Director, Technical Service, demonstrates his ability to handle diverse responsibilities and adapt to different operational needs. This versatility enables him to bring a comprehensive skill set to his current role in business analysis and strategy.