Pierre Pelletier
About Pierre Pelletier
Pierre Pelletier is the Directeur Centre D'appel Compétitif at Telus in Rimouski, with over 30 years of experience in leadership roles within the technology and telecommunications sectors.
Title: Directeur Centre D'appel Compétitif
Pierre Pelletier holds the title of Directeur Centre D'appel Compétitif at Telus. He has been in this role since August 2013, leading the competitive call center based in Rimouski. This position involves overseeing call center operations, implementing strategies to improve performance, and ensuring customer satisfaction within the competitive segment of the market.
Company: Telus
Pierre Pelletier is currently working at Telus, a prominent telecommunications company in Canada. At Telus, he has held multiple roles over the years, including his current position as Directeur Centre D'appel Compétitif in Rimouski. Prior to this, he served as Superviseur in 2013 and Directeur de compte Affaire from 2011 to 2013, demonstrating his long-term commitment and contributions to the company.
Previous Roles at Telus
Before assuming his current role, Pierre served as Superviseur at Telus for seven months in 2013, and as Directeur de compte Affaire from 2011 to 2013 in the Région Côte-Nord. In these capacities, he was responsible for overseeing various business accounts and supervising team operations, contributing to the company's growth and customer relations in the region.
Previous Leadership Experience
Pierre has held significant leadership positions outside of Telus as well. He was Directeur Ventes et Services techniques at MAGIK-NET INC from 2010 to 2011, where he managed sales and technical services and enhanced customer service operations. Additionally, he owned and operated MOI Informatique for a decade, gaining invaluable entrepreneurial experience. Earlier in his career, he directed the IT department at Coopsco Rimouski from 1992 to 2000, supervising technological advancements for eight years.
Background in Information Technology
Pierre's background in information technology is extensive, with leadership roles dating back to 1992 when he served as Directeur département informatique at Coopsco Rimouski. Over his 30-year career, he has continually adapted to advancements in technology, overseeing significant operations in IT departments, sales, and technical services. His experience in both corporate and entrepreneurial settings has equipped him with a comprehensive understanding of the tech and telecom sectors.