Pina Del Vecchio
About Pina Del Vecchio
Pina Del Vecchio is the Operations Manager, Assurance Service at TELUS in Montreal, Quebec, Canada, with over 20 years of experience in customer service and telecommunications.
Current Title: Operations Manager, Assurance Service
Pina Del Vecchio currently serves as the Operations Manager for Assurance Service at TELUS, based in Montreal, Quebec, Canada. In this role, she is responsible for overseeing assurance service operations, ensuring quality service, and maintaining operational efficiency.
Previous Role: Operations Manager, Client Loyalty and Retention Mobility at TELUS
Prior to her current position, Pina Del Vecchio was the Operations Manager for Client Loyalty and Retention Mobility at TELUS. She held this role from 2013 to 2021, focusing on retaining customers and enhancing client loyalty. Her tenure in this role spanned 8 years in the Montreal, Canada Area.
Experience in Customer Service and Telecommunications
Pina Del Vecchio has accumulated over 20 years of experience in customer service and telecommunications. Her extensive background includes various managerial positions at companies such as ACN Canada, Excel Canada Telecommunication, Nordia Inc., and IQT, Inc. This experience has equipped her with in-depth knowledge and expertise in call centre operations and customer service management.
Education in Business Administration and Marketing
Pina Del Vecchio studied Business Administration and Marketing at O'Sullivan College, where she achieved a Diplôme d'études collégiales (DEC) between 1991 and 1994. This educational background laid the foundation for her career in business and management.
Effective Leadership and People Development Skills
Throughout her career, Pina Del Vecchio has demonstrated strong leadership abilities by developing people to achieve their potential while meeting corporate goals. She prides herself on delivering quality work and professional customer service, making her a valuable asset in any organization she works with.