Pouria Showleh
About Pouria Showleh
Pouria Showleh is a Digital Home Technician at TELUS in Vancouver, with a background in telecommunications and customer support from Shaw Communications.
Current Position at TELUS
Pouria Showleh currently holds the position of Digital Home Technician at TELUS in Vancouver. He has been working in this role since April 2019. In his capacity as a Digital Home Technician, he is responsible for ensuring the seamless operation of digital home services. His role leverages his skills in troubleshooting, telecommunications, and customer experience to provide top-notch service to clients.
Previous Experience at Shaw Communications
Before joining TELUS, Pouria Showleh was employed at Shaw Communications for a significant period of 13 years. During his tenure from 2005 to 2018, he served in various roles such as Video Analyst II, Support Level 2, and Chat/eService/TSR. His extensive experience at Shaw Communications enhanced his capabilities in support services, video analysis, and customer service.
Education at British Columbia Institute of Technology
Pouria Showleh studied at the British Columbia Institute of Technology (BCIT), where he earned a diploma in Computer Systems Networking and Telecommunications. He attended BCIT from 2001 to 2003, gaining critical knowledge and skills that laid the foundation for his career in telecommunications and networking.
Skills in Telecommunications and Team Leadership
Pouria Showleh is recognized for his strong skills in a variety of areas including team building, troubleshooting, telecommunications, team leadership, and customer experience. These competencies have been developed and refined through his extensive work experience and have been crucial in his roles at TELUS and Shaw Communications.
Professional Background in Arts and Design
In addition to his technical expertise, Pouria Showleh has a professional background in arts and design. While specifics of his experience in this field are not detailed, this background may contribute a unique perspective to his approach in the technical and customer service roles he fulfills.