Preslava Petrova

Preslava Petrova

Senior Customer Experience Analyst @ TELUS

About Preslava Petrova

Preslava Petrova is a Senior Customer Experience Analyst at Telus International and a Social Media Manager at Aryxe Group in Sofia, Bulgaria.

Title and Current Roles

Preslava Petrova is a Senior Customer Experience Analyst at Telus International. She also serves as a Social Media Manager at Aryxe Group based in Sofia, Grad Sofiya, Bulgaria. Her dual roles indicate a strong expertise in both customer experience management and digital marketing.

Professional Experience at Telus International

Preslava Petrova started her career at Telus International in 2014, initially serving as a Coach of Excellence and Business Communication Coach for three years until 2017. In November 2017, she transitioned to her current role as a Senior Customer Experience Analyst. This role leverages her extensive background in customer service and communication.

Social Media Management at Aryxe Group

In addition to her responsibilities at Telus International, Preslava Petrova works as a Social Media Manager at Aryxe Group in Sofia, Bulgaria. Her role involves managing and strategizing social media initiatives, underlining her versatility and capability in the digital marketing scope.

Educational Background

Preslava Petrova studied at Albert Ludwigs Universität Freiburg, where she earned a Master of Arts degree. Her educational journey spanned from 2005 to 2013, enriching her academic foundation and equipping her for her diverse professional roles.

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