Preston Aloe
About Preston Aloe
Preston Aloe is a Loyalty and Retention Specialist at TELUS with over a decade of experience in customer retention strategies.
Current Employment at TELUS
Preston Aloe currently works as a Loyalty and Retention Specialist at TELUS. Since joining the company in 2012, he has developed and implemented various customer retention programs. His role centers around understanding customer loyalty dynamics and leveraging this knowledge to enhance customer satisfaction and retention within the telecommunications sector.
Previous Experience at Imagine Wireless
Before his role at TELUS, Preston Aloe worked at Imagine Wireless as a Branch Manager for 8 months in 2011. During his tenure, he managed branch operations in the Calgary, Canada Area. His responsibilities included team management, customer service oversight, and sales performance enhancement.
Early Career at Future Shop
Preston Aloe began his career in the tech retail industry. From 2005 to 2010, he worked as a Product Expert at Future Shop in Calgary, Canada Area. Over these 5 years, he gained extensive product knowledge and developed customer service expertise, which laid the foundation for his future roles in customer loyalty and retention.
Educational Background
Preston Aloe completed his studies at Notre Dame High School in Calgary, AB. His educational background, combined with his professional experiences, has equipped him with the skills and knowledge necessary for his career in customer loyalty and retention.
Expertise in Loyalty and Retention Strategies
With over a decade of experience at TELUS, Preston Aloe has honed his expertise in loyalty and retention strategies. His deep understanding of customer loyalty dynamics in the telecommunications sector has been instrumental in developing programs that enhance customer retention and satisfaction. His strategies focus on building long-term customer relationships through effective communication and service excellence.