Rachel C.
About Rachel C.
Rachel C. is the Customer Insights Manager for Home Solutions Strategy and Forecasting at TELUS in Vancouver, with over 15 years of experience in analytics and insights across various industries.
Title and Role at TELUS
Rachel C. currently holds the position of Customer Insights Manager, Home Solutions-Strategy and Forecasting at TELUS. Based in Vancouver, British Columbia, Canada, she is responsible for implementing advanced forecasting models to enhance the accuracy of customer demand predictions. Her role involves managing a range of strategic initiatives to support the company's home solutions segment.
Previous Experience at Starbucks
Rachel C. worked at Starbucks as Consumer Insights Manager, Global Strategy, from 2016 to 2019. During her tenure in Seattle, Washington, she led a cross-functional team to develop a global consumer insights strategy. This strategy played a critical role in driving product development and informing marketing campaigns for the company.
Career in Analytics at AT&T
From 2014 to 2016, Rachel C. served as Digital Analytics Manager/Consultant at AT&T in the Greater Seattle Area. In this role, she received recognition for her contributions to digital analytics, including an internal award for innovation in data-driven decision making. Her work involved significant advancements in digital analytics practices within the company.
Education Background
Rachel C. has a robust educational background with a Bachelor of Arts in Economics from Simon Fraser University and a Master of Business Administration in International Business Management & Marketing from National Chengchi University. Her academic credentials underpin her extensive expertise in analytics and insights roles.
Fluency in Mandarin and International Business
Rachel C. is fluent in Mandarin, which has been beneficial in her international business roles and collaborations. This language skill has enabled her to effectively communicate in various business contexts, particularly during her time as a Management Associate at Chinatrust Commercial Bank in Taiwan.