Racquel Rafael
About Racquel Rafael
Racquel Rafael is a Team Lead and Deployment Specialist at Telus in Vancouver, British Columbia, Canada, with a diverse background in customer service, technical roles, and international work experience.
Title and Current Position at Telus
Racquel Rafael is currently employed at Telus where she holds dual roles as a Team Lead and a Deployment Specialist. She is based out of Vancouver, British Columbia, Canada. In her capacity as a Team Lead, she manages team operations and ensures efficiency. As a Deployment Specialist, she focuses on effectively implementing various deployment activities.
Professional Experience at Telus
Since April 2015, Racquel Rafael has been a part of Telus. She initially joined the company as a Team Lead and has continued to excel in her role. Over the years, she has taken on additional responsibilities, including the role of Deployment Specialist, indicating her versatility and capability to handle different aspects of the company's operations.
Previous Roles at Telstra
Before joining Telus, Racquel Rafael was employed at Telstra. She initially worked as a Customer Service Representative from 2012 to 2013, and later took on the role of Learning Specialist in 2013 for three months. During her tenure, she gained valuable experience in customer service and training.
Work Experience in the UK
Racquel Rafael has also worked in the UK, where she was employed at Eleanor Nursing and Social Care from 2008 to 2011 as a Support and Administrative Assistant. This three-year role enhanced her administrative skills and provided her with valuable international work experience.
Education Background
Racquel Rafael holds a Bachelor's degree from the University of the Philippines, where she studied from 2003 to 2007. Her education has laid a strong foundation for her diverse career, which spans roles in customer service, technical support, engineering, and software development.