Rahim Hussaini
About Rahim Hussaini
Rahim Hussaini is a Help Desk Specialist at TELUS with a background in both computer systems and pharmacy technology.
Title
Rahim Hussaini holds the position of Help Desk Specialist. In this role, he is responsible for providing technical support and assistance to customers or employees, resolving issues related to computer systems, software, and hardware.
Current Role at TELUS
Rahim Hussaini has been working at TELUS as a Help Desk Specialist since January 2013. His responsibilities involve addressing a wide range of IT-related issues, ensuring seamless operation for users, and maintaining high levels of customer satisfaction through efficient problem-solving.
Previous Experience at Safeway
Before joining TELUS, Rahim Hussaini worked as a Pharmacy Technician at Safeway from 2008 to 2012. In this capacity, he managed various pharmaceutical duties, offering support to pharmacists, filling prescriptions, and ensuring compliance with regulatory standards.
Education and Expertise
Rahim Hussaini has a diverse educational background. He studied Computer and Information Systems at Athabasca University, gaining knowledge and skills in IT and technical support. In addition, he earned a qualification in Pharmacy Technician/Assistant from Robertson College, providing him with a solid foundation in healthcare and pharmaceuticals.
Career Transition
Rahim Hussaini transitioned from the pharmaceutical industry to a technical support role within the telecommunications sector. Leveraging his background in Pharmacy Technician/Assistant, he shifted to a purely technical field, applying his analytical and problem-solving skills effectively to support IT operations.