Rajesh Bhairo
About Rajesh Bhairo
Rajesh Bhairo is a Client Service Manager at Telus in Vancouver, British Columbia, Canada, with a background in Business Administration and Management from Seneca College.
Current Role as Client Service Manager at Telus
Rajesh Bhairo currently serves as a Client Service Manager at Telus in Vancouver, British Columbia. In this role, he handles Wireline and Wireless 3rd level CSM escalations, a responsibility he has managed for the past four years. Rajesh conducts monthly Client Governance meetings to ensure a steady flow of business improvement and opportunity. His approach emphasizes face-to-face client meetings and collaboration with internal teams to advocate for and resolve client issues effectively.
Professional Experience at Bell
Rajesh Bhairo worked at Bell as a Business Reporting Analyst from 1997 to 1999 in Montréal, Quebec. During his two-year tenure, he gained valuable experience in business reporting and analytics. This early role laid a foundational skillset that has contributed to his later success in client service management.
Educational Background
Rajesh Bhairo studied at Seneca College, where he focused on Business Administration, Management, and Business Administration and Management. His education provided him with a comprehensive understanding of business principles and management strategies, which he applies in his current role at Telus.
Client Advocacy and Issue Resolution
Rajesh Bhairo places a strong emphasis on client advocacy and issue resolution. He enjoys face-to-face client meetings, demonstrating his commitment to direct and effective communication. By closely working with internal teams, Rajesh ensures that client issues are addressed promptly, maintaining high levels of client satisfaction.