Rakim Pryme
About Rakim Pryme
Rakim Pryme is a Help Desk Specialist at TELUS in Montreal, Canada, with over 7 years of experience in the role.
Title and Role at TELUS
Rakim Pryme currently works as a Help Desk Specialist at TELUS. Based in the Montreal, Canada area, he has been part of TELUS for over 7 years, having joined the company in March 2016. His responsibilities include managing attendance and sales reporting for the team. He also focuses on maintaining high levels of client satisfaction by ensuring regular contact with clients.
Previous Experience at TSTT
Rakim Pryme previously worked at Telecommunications Services of Trinidad & Tobago Limited (TSTT) as a Customer Service Representative. His tenure at TSTT was from 2010 to 2011, lasting 8 months in Port of Spain, Trinidad & Tobago. During his time there, he gained valuable experience in customer service which likely laid the foundation for his current role in client relations.
Educational Background
Rakim Pryme studied at UWI School of Business and Applied Studies Limited, where he focused on Principles of Business. He completed his high school education over the course of two years, from 2008 to 2010. His academic background provided him with essential knowledge and skills relevant to his career in business and customer service.
Team Coaching and Development at TELUS
Rakim Pryme is responsible for conducting regular coaching and counseling sessions at TELUS. These sessions aim to build team motivation and enhance selling skills. He prioritizes coaching and training his team on maintaining high customer satisfaction and delivering exceptional customer experiences.