Ramandeep Kaur5
About Ramandeep Kaur5
Ramandeep Kaur is a Senior Strategy Manager at TELUS in Vancouver, Canada, with a background in market intelligence and delivery analysis.
Current Role at TELUS
Ramandeep Kaur5 is currently serving as a Senior Strategy Manager at TELUS in the Vancouver, Canada Area. In this capacity, she is responsible for developing and implementing strategic plans that align with the company's goals. Her role involves translating Voice of Customer (VOC) and Voice of Business (VOB) inputs into Critical to Quality (CTQ) metrics.
Previous Positions at TELUS
Before her current role, Ramandeep Kaur5 has held significant positions at TELUS, including Market Intelligence Manager from 2018 to 2019 and Market Intelligence Analyst from 2016 to 2018. During these periods, she focused on gathering and analyzing market data to inform business strategies and improve market positioning.
Work Experience at IBM
Ramandeep Kaur5 worked at IBM in Bengaluru, India, holding various roles. As a Delivery Analyst from 2013 to 2015, she was involved in audit checks and trend analysis. Earlier, from 2010 to 2012, she served as a Workload Manager, where her responsibilities included data collection planning, measurement, and data analysis.
Educational Background
Ramandeep Kaur5 studied Electronics and Communications Engineering and achieved a Bachelor of Technology (B.Tech.) from RIMT Institute of Engineering & Technology from 2006 to 2010. She completed her schooling at Sri Guru Harkrishan Public School from 1990 to 2006. She also holds a Six Sigma Green Belt certification obtained from the Indian Statistical Institute.
Professional Skills and Expertise
Ramandeep Kaur5 has extensive expertise in process improvement strategies, advanced use of Microsoft Office tools, and quality training. She has experience in conducting root cause analysis, tracking SLA and statistical metrics, and presenting insights to executive leadership. Additionally, she is proficient in data collection, measurement, and analysis.