Ramesh Vigneswaran
About Ramesh Vigneswaran
Ramesh Vigneswaran is a Network Specialist at TELUS Communications in Toronto with extensive experience in network engineering and technical support.
Title and Current Role
Ramesh Vigneswaran holds the title of Network Specialist and is currently employed at TELUS Communications. He is based in the Toronto, Canada Area, where he applies his expertise in network solutions and troubleshooting.
Professional Experience
Ramesh Vigneswaran has an extensive professional background in the telecommunications industry. Prior to his current role, he served as a Pre-Staging Technician at TELUS Communications from 2006 to 2011. He has held positions as a Field Technician at Canadian Network Installations Ltd. from 2005 to 2006 and at Bell Canada for four months in 2005.
Education and Certifications
Ramesh Vigneswaran's educational background includes studying Computer Systems Networking and Telecommunications at Centennial College from 2001 to 2004. He has also completed a Cisco SD-WAN (Viptela) Operation and Troubleshooting Bootcamp through Global Knowledge in 2020. His certifications include MEF CECP 2.0, CompTIA Security+, CCNA, CCNP, and JNCIA-M.
Technical Contributions
Ramesh Vigneswaran has made significant technical contributions, including designing, implementing, and testing WLAN for the Provincial Health Services Authority and Vancouver Coastal Health Authority. He has served as a Subject Matter Expert (SME) and Service Account Manager (SAM) prime, offering technical support and cross-training to team members.
Project Involvement
Ramesh Vigneswaran has been involved in overnight migrations and changes for high-visibility customer circuits to ensure operational functionality by the next business day. He has improved customer satisfaction by collaborating with designers to resolve design errors affecting network performance and has engineered network traffic by manipulating routing protocols to enhance Quality of Service through redundant head offices, datacenters, and backup circuits.