Raphael Maffolini
About Raphael Maffolini
Raphael Maffolini is the Manager of Strategic Initiatives for Mobility Lifecycle Management at TELUS in Montreal, Quebec, Canada. He has a diverse background in marketing and strategic roles at TELUS and holds an MBA from the University of Victoria.
Company
Raphael Maffolini is currently employed at TELUS, a leading telecommunications company headquartered in Canada. TELUS offers a wide range of services, including wireless, television, internet, and healthcare solutions. Maffolini holds a key managerial role within the company, contributing to various strategic initiatives.
Title
Raphael Maffolini serves as Manager, Strategic Initiatives - Mobility Lifecycle Management at TELUS. His role involves overseeing and implementing strategies that improve mobility lifecycle management processes. Through his leadership, Maffolini aims to enhance customer experiences and operational efficiencies within the mobility sector.
Education and Expertise
Raphael Maffolini has a comprehensive educational background, which includes a Master of Business Administration (MBA) from the University of Victoria (2019-2021), an Executive Institute course from McGill University (2018-2019), and a Project Management Post-Graduate Course from Université du Québec à Rimouski (2016). He also holds a Bachelor’s Degree from Université du Québec à Rimouski (2012-2015). This educational foundation equips Maffolini with the advanced knowledge and skills required to manage strategic initiatives effectively.
Professional Background
Throughout his career at TELUS, Raphael Maffolini has held multiple roles: Manager, Strategic Initiatives - Mobility Lifecycle Management; Senior Market & Product Manager, Mobility Solutions (2017-2021); Senior Marketing Manager, Quebec Consumer Market (2016-2017); Marketing Manager, Quebec Consumer Market (2014-2016); Stagiaire - Analyste Marketing, Marché Consommateur (2013-2014); and Représentant, Services de crédit et recouvrement (2012-2013). Prior to TELUS, he worked at SoluConnect as Associé - Resp. Administration et opération (2011-2014). This experience has endowed him with extensive expertise in marketing, product management, and strategic initiatives.
Achievements
Raphael Maffolini led the successful launch of a new mobility lifecycle management initiative at TELUS. He also developed and implemented a strategic marketing campaign that increased customer retention by 15% for TELUS Mobility Solutions. Recognized for his outstanding performance, Maffolini received the TELUS President's Award. He mentors junior marketers and strategists, contributing to a culture of continuous learning and development. Additionally, he played a crucial role in the digital transformation of TELUS's marketing strategies by integrating advanced analytics and AI-driven insights. He actively participates in community outreach programs to promote digital literacy and connectivity in underserved areas of Quebec.