Raquel Chaves, MBA
About Raquel Chaves, MBA
Raquel Chaves, MBA, is a business transformation specialist with a background in telecommunications and IT, focusing on innovative strategies and strategic partnerships.
Professional Experience at TELUS
Raquel Chaves previously worked at TELUS in Vancouver, British Columbia, Canada. During her tenure, she specialized in accelerating business transformation through innovative strategies and strategic partnerships. Her role also included managing complex sales negotiations and consultative sales approaches in the telecommunications and IT sectors.
Expertise in Smart Buildings and Smart Apartments
Raquel Chaves has expertise in smart buildings and smart apartments, focusing on integrating advanced technologies for enhanced operational efficiency. She utilizes emerging technologies such as Cloud, Big Data, 5G, Security, and IoT to drive business transformation in these domains.
Advocacy for Hybrid Workplace Strategies
Raquel Chaves advocates for the adoption of hybrid workplace strategies to improve customer and employee experiences. She emphasizes the importance of these strategies in the context of digital transformation, aiming to optimize both operational efficiency and overall satisfaction.
Focus on Proactive Security Measures
Raquel Chaves emphasizes the importance of proactive security measures in the digital transformation journey. Her strategy involves addressing common challenges such as siloed IT projects and legacy network practices to ensure a secure and seamless transformation process.
Background in Unified Communications and Managed Services
Raquel Chaves has a strong background in Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. She promotes the use of managed services alongside SaaS and IaaS solutions to optimize business operations. Her expertise extends to developing strategic account and territory planning for regional, national, and international sales.