Ray Keating
About Ray Keating
Ray Keating is the Operations Manager for Network and Systems Operations at TELUS in Prince George, BC, with extensive experience in managing network stability and collaborating with government agencies.
Current Position at TELUS
Ray Keating is currently the Operations Manager for Network and Systems Operations at TELUS in Prince George, BC. In this role, he leads a team responsible for maintaining nearly 200 sites, which include small rural sites, mountain top radio towers, and the eight-story Prince George Central Office. His responsibilities include overseeing network stability during crises such as major system failures and natural disasters like wildfires. Additionally, he frequently collaborates with government agencies, including Emergency Management British Columbia, on issues related to Critical Infrastructure.
Past Experience at TELUS
Between 2011 and 2014, Ray Keating worked at TELUS as the Manager of Field Support for National Business Delivery in Prince George, BC. His role involved managing technical teams responsible for Enterprise and Government customers throughout Northern British Columbia, ensuring seamless service delivery and support.
Experience at Northwestel
Prior to his current role at TELUS, Ray Keating held various managerial positions at Northwestel. From 2009 to 2011, he served as Manager of Assignment and Business Customer Care in Yellowknife, NT. He also worked as Manager of Assignment and Facilities from 2008 to 2009 and as an Account Executive in Iqaluit, Nunavut, from 2001 to 2004. His earliest position at Northwestel was Assistant Manager of Operator Services in Whitehorse, Yukon, from 2000 to 2001. In these roles, he managed teams responsible for switch programming, outside plant record-keeping and planning, and Customer Service throughout the Canadian Arctic.
Educational Background
Ray Keating's educational background includes a Diploma in Engineering from the University of Prince Edward Island, which he completed from 2004 to 2006. Prior to this, he earned a Bachelor of Arts in History from St. Thomas University (CA) from 1989 to 1991. He completed his high school education at Harrison Trimble High School from 1986 to 1989.