Ray Pratt
About Ray Pratt
Ray Pratt is the Manager of Information Services, MITS at TELUS in Burnaby, with over 30 years of experience in IT management and team leadership.
Current Role at TELUS
Ray Pratt is currently serving as the Manager of Information Services, MITS at TELUS in Burnaby. He leads a team of 29 enterprise-level team members, including contractors and full-time employees. In this role, he utilizes his extensive experience in systematic migrations, systems integration, and network infrastructure. Additionally, he focuses on aligning business objectives with corporate IT strategies, ensuring effective vendor relations, and overseeing resource planning.
Previous Positions at TELUS
Ray Pratt previously worked at TELUS from 2011 to 2017 as the Manager of Information Services, MITS in Burnaby. During his six-year tenure, he honed his skills in project management, performance metrics, and behavior analysis. He played a significant role in the successful implementation of several key IT initiatives, aiming to exceed customer expectations and support high-performing teams.
Roles at Konica Minolta Business Solutions Canada
Prior to his tenure at TELUS, Ray Pratt held multiple positions at Konica Minolta Business Solutions Canada. He began as a Senior Systems Integrator in 1999, advancing to roles such as Server Manager/Network Engineer, National IT Manager, and, ultimately, Project Manager in Customer Experience. His career at Konica Minolta spanned over a decade from 1999 to 2011, where he developed expertise in risk mitigation, product/service planning, and IT strategy alignment.
Educational Background
Ray Pratt holds a Diploma in Applied Project Management from Simon Fraser University, achieved between 2010 and 2011. Additionally, he studied at the Open Learning Agency from 1997 to 1998, earning certifications in MCSE and CNA. He also attended Douglas College in New Westminster and The University of British Columbia. His educational background complements his practical experience, providing a strong foundation in project management and IT services.
Skills and Expertise
With over 30 years of experience, Ray Pratt is skilled in creating and supporting high-performance teams within healthy, supportive cultures. He is adept at working with cutting-edge technology to identify and address business goals. His proficiency spans budget development, financial management, risk mitigation, and vendor relations. He also conducts team and end-user training initiatives and handles negotiations for contracts and maintenance agreements.