Ray Wilson
About Ray Wilson
Ray Wilson is a Technical Customer Service Agent II at Telus in Vancouver, British Columbia, with over a decade of experience in human resources and financial product support.
Current Position at Telus
Ray Wilson is currently working as a Technical Customer Service Agent II - THPS at TELUS in Vancouver, British Columbia, Canada. His role involves handling technical customer service tasks, providing solutions, and supporting products and services. He has been with TELUS since March 2013, reflecting his long-term commitment and expertise in the technical customer service field.
Previous Experience in Financial Product Support
Before joining TELUS, Ray worked at MD Financial Management as a Product Support Analyst from 2011 to 2013. During his two years in this role, he developed valuable experience in supporting financial products, aiding customers with their product-related inquiries and issues. This role contributed to his comprehensive understanding of the financial industry’s product support needs.
Human Resources Coordination Experience
Ray Wilson spent 11 years at Aeroguard Group, where he worked as a Human Resources Coordinator from 2000 to 2011. His long tenure in this position endowed him with extensive expertise in human resources coordination, including recruiting, employee relations, and HR policies. This experience highlights his capabilities in managing and developing HR functions within an organization.
Educational Background
Ray's educational journey includes studies at several institutions. He attended Algonquin College of Applied Arts and Technology from 1999 to 2001. Prior to that, he spent a year at Fanshawe College from 1997 to 1998, another year at ICS Learn from 1997 to 1998, and an earlier stint at Fanshawe College from 1995 to 1996. This diverse educational background has provided him with a broad spectrum of knowledge and skills.