Raymond De Roy
About Raymond De Roy
Raymond De Roy is a Technicien Soutien Technique Clients at TELUS in Ste-Marie with a diverse background in technical support, virtualization, and network management.
Professional Experience at TELUS
Raymond De Roy currently works at TELUS as a technicien soutien technique clients in Ste-Marie. His role involves providing technical support to customers, utilizing his extensive experience in troubleshooting and diagnosing network issues. At TELUS, he also serves as a technical expert at various events, such as the Salon de l'habitation de St-Georges and has been an active trainer and technical expert at the customer training center in St-Georges since September 2015.
Previous Employment and Consulting Roles
Raymond De Roy has a diverse professional history, having worked at Micrologic as a pilote de virtualisation for the CSPQ-RENIR project from 2012 to 2013. He has consulted for Bell and Micrologic on the CSPQ-RENIR project and completed a work placement at Solutions GA in St-Georges in 2011. Additionally, he worked as an estimator at Action Estimation Inc from 2009 to 2010, where he designed a truck parking project using Géomensura.
Educational Background and Technical Training
Raymond De Roy has a rich educational background. He achieved an AEC, Gestionnaire en réseautique from College CDI Québec in 2010-2011. In 2009, he completed a Stage en immersion de travail anglophone at Tandem International. Earlier, he studied Réparation d’ordinateurs personnels at the Institut de formation Professionnelle, earning a Mention d'honneur in 2005. He also attended Université de Sherbrooke, where he studied Administration and received the La Gestion une affaire d’entreprise certification in 1989.
Volunteer and Supervisory Roles
Raymond De Roy has volunteered in personal computer repair and technical support from 2005 to 2011. He has also held several supervisory roles across various companies including BCH Unique, Usinage RayJean, OSI machinerie, Usinage Wildcat, and Royal Ajustage from 1989 to 2008. His responsibilities in these roles included preparing and optimizing workstations, configuring servers, diagnosing network issues, and managing technical teams.
Training and Event Participation
Raymond De Roy has been actively involved in training customers and participating in technology-related events. Notably, he served as a technical expert at the Telus information kiosk at Carrefour St-Georges in November 2014. He also provided training at the customer training kiosk in St-Lambert in June 2015. Raymond’s contributions as a technical expert extend to events like the Salon de l'habitation de St-Georges in March 2015 and 2016.