Rebecca Lundy
About Rebecca Lundy
Rebecca Lundy is a Senior Business Analyst at TELUS, with a background in capacity and performance management, digital sales, and operations analysis from her tenure at IBM.
Current Position at TELUS
Rebecca Lundy is currently serving as a Senior Business Analyst at TELUS. In this role, she facilitates in-depth discussions with clients to tailor solutions that align with their business requirements. She collaborates with extended team members to analyze financial gains for clients while ensuring they stay within budget. Her goal-oriented approach to sales focuses on understanding and meeting client needs, and she strives to propose solutions that increase clients' market share based on their business priorities.
Previous Role at IBM as Capacity & Performance Manager
From 2015 to 2020, Rebecca Lundy worked at IBM as a Capacity & Performance Manager in Markham, ON. During her five-year tenure, she was involved in overseeing performance metrics and ensuring optimal capacity to meet business demands. Her role likely required detailed analysis and strategic planning to enhance operational efficiency.
Prior Experience at IBM in Digital Sales
Rebecca Lundy served as a Digital Development Representative in Digital Sales at IBM from 2011 to 2015 in Markham, ON. Over these four years, she engaged with clients to understand their digital needs and proposed suitable solutions. She engaged her inquisitive nature to understand client requirements and tailored services and solutions accordingly.
Early Career at IBM as Operations Analyst
Between 2007 and 2011, Rebecca Lundy worked as an Operations Analyst and Senior Teleservices Advisor at IBM in Markham, ON. In these roles, she was likely responsible for operational analysis and customer service functions, ensuring efficient processes and addressing client needs effectively.
Educational Background
Rebecca Lundy attended the University of Guelph-Humber, where she studied Criminal Justice/Law Enforcement Administration. She earned a Bachelor of Applied Science in Justice Studies and a Diploma in Law and Security Administration. She completed her studies between 2003 and 2007, which provided her a strong foundational knowledge in justice and security disciplines.