Remo Chiappetta
About Remo Chiappetta
Remo Chiappetta is the Contact Center Operations Manager at TELUS, with over a decade of experience in various roles within the company.
Current Role at TELUS
Remo Chiappetta is currently serving as the Contact Center Operations Manager at TELUS. He has been managing contact center operations at the company since May 2017. In this role, he focuses on optimizing customer service and improving operational efficiency. His extensive background in technology and operational management is instrumental in driving the success of his current role.
Career Progression at TELUS
Remo Chiappetta has demonstrated a consistent commitment to TELUS, having been with the company for over a decade. He began his tenure at TELUS as a Workforce Management Analyst from 2008 to 2011. He then transitioned to TELUS Health & Financial Solutions, where he served as a Supervisor for Service Delivery and Operations from 2011 to 2012. His ongoing dedication and competence have led him to his current managerial position within the organization.
Past Experience in Telecommunications
Before his current role, Remo Chiappetta worked extensively within the telecommunications industry, primarily with TELUS. He first served as a Workforce Management Analyst in TELUS Mobility from 2008 to 2011. Later, he became Supervisor for Service Delivery and Operations at TELUS Health & Financial Solutions from 2011 to 2012. This extensive experience has equipped him with a deep understanding of both customer service and operational strategies in telecommunications.
Educational Background
Remo Chiappetta studied at Rosemount Technology Centre from 1990 to 1992. This educational background equipped him with foundational knowledge and skills in technology and operations management, which have been critical to his career achievements in the telecommunications sector.