Richard Morrison
About Richard Morrison
Richard Morrison is a Sr. Business Systems Analyst at TELUS in Calgary, Canada, with a background in customer relations and loyalty support, and expertise in Agile and Waterfall methodologies.
Company
Richard Morrison is currently employed at TELUS as a Senior Business Systems Analyst in the Calgary, Canada Area. He has previously worked at TELUS as a Loyalty & Retention Representative/DNA Support from 2005 to 2006. His work experience also includes a role as Customer Relations Manager at Superpages from 2004 to 2005.
Title
Richard Morrison holds the title of Senior Business Systems Analyst. In this role, he is involved in consulting on architectural road maps for global Fortune 500 companies across Financial, Telecom, and Medical industries.
Education and Expertise
Richard Morrison studied at Vancouver Island University, where he pursued Theater and Theatre studies from 1995 to 1997. He is proficient in both Agile (Scaled Agile Framework) and Waterfall methodologies, and has a strong technical background in programming languages, databases, and networking languages such as PL/SQL Oracle, SQL+, VB, HTML, CSS, SQL Loader, SSH, SFTP, SIP, Python, XML, Batch & Shell Scripting, and REST/HTTP Requests to RESTful APIs.
Professional Network
Richard Morrison has an extensive professional network that spans multiple locations including Calgary, Edmonton, Vancouver, Toronto, Montreal, Nanaimo, Victoria, Kamloops, Kelowna, Vernon, Armstrong, Kansas, NYC, St Louis, San Francisco, Phoenix, Australia, United Kingdom, Singapore, and the Philippines. His contacts work in various industries such as Telecom, Solution Consulting, Broadcasting, Financial, Real Estate, Transport & Travel, Theatre, Marketing/PR, Automotive, Architecture, Professional Services, and Salesforce Solutions.
Technical Skills
Richard Morrison is experienced with a wide range of technical skills, including programming, database management, and networking. His expertise covers languages and tools such as PL/SQL Oracle, SQL+, VB, HTML, CSS, SQL Loader, SSH, SFTP, SIP, Python, XML, Batch & Shell Scripting, REST/HTTP Requests to RESTful APIs. He also possesses experience in creating Functional & User Acceptance Testing scripts and scenarios, and uses collaboration tools like Jira, Kanban, Miro, Slack, Google - G Suite, Office 365, Visio, SharePoint, Trello, and Tableau.