Rick Leggett
About Rick Leggett
Rick Leggett is the Director of Customer Relationship Management at TELUS in Victoria, BC, and a Board Member at Columbia Basin Broadband Corporation. He has extensive experience in customer relationship management, particularly in the healthcare sector.
Current Position as Director Customer Relationship Management at TELUS
Rick Leggett currently serves as the Director of Customer Relationship Management at TELUS, a role he began on April 1, 2021. He is based in Victoria, British Columbia, Canada. In this position, Rick manages the BC Immunization Program, working closely with the Ministry of Health, Regional Health Authorities, and Immunization BC. His extensive experience in customer relationship management, especially within the healthcare sector, plays a crucial role in his current responsibilities at TELUS.
Professional Experience at TELUS
Rick Leggett has a longstanding career with TELUS, with multiple roles spanning several decades. His tenure includes serving as Director Client Relationship Management in 2018 for 7 months and as Program Manager III from 2016 to 2017 for 10 months. Prior to these roles, he resumed his association with TELUS in 2019 as a Program Manager for 3 months. His history with TELUS includes a significant period from 1974 to 2011 when he worked as Director Client Service Management for 37 years.
Previous Roles and Consulting Experience
Apart from his roles at TELUS, Rick Leggett has accumulated diverse professional experiences. He worked as a Management Consultant at Finning in 2021 for 4 months and as a Supervisory Voting Officer at Elections BC in 2020 for 1 month. Previously, he served as Program Manager II at Prospect Consulting Services from 2014 to 2015 and currently continues with the firm as a Management Consultant in Victoria, BC. He also held the position of IT Director at Sport Event Planning from 1988 to 2014 for 26 years.
Board Membership at Columbia Basin Broadband Corporation
Rick Leggett is currently a Member of the Board of Directors at Columbia Basin Broadband Corporation (CBBC) in Cranbrook, BC. His role at CBBC involves contributing to strategic initiatives and leveraging his extensive management experience to support the corporation's mission. This board membership reflects his ongoing commitment to applying his leadership and expertise in various impactful contexts.
Educational Background and Professional Designation
Rick Leggett studied at the Canadian Institute of Management, where he pursued Business Administration and Management, General. He earned his Professional Manager Designation between 1992 and 1996. This educational foundation has equipped Rick with key management skills and knowledge, underpinning his various professional roles and his success in leadership positions across different organizations.