Rob Helmer
About Rob Helmer
Rob Helmer is a Small & Medium Business Sales Rep at TELUS with over 18 years of experience, specializing in customer satisfaction and order processing.
Title and Current Role at TELUS
Rob Helmer works at TELUS as a Small & Medium Business Sales Representative. In his current role, he handles both inbound calls and order processing for small and medium business clients. His responsibilities include coordinating with internal team members to assist in order processing and setup procedures. Additionally, Rob specializes in resolving customer issues and ensuring customer satisfaction, leveraging his extensive experience in the industry.
Professional Experience at TELUS
Rob Helmer has been with TELUS for over 18 years, beginning his tenure in August 2005. Throughout his time at TELUS, he has demonstrated a solid commitment to supporting small and medium business clients. His role involves direct customer interaction, which includes order processing and problem resolution, reflecting his dedication to customer service and operational efficiency.
Previous Role at Bidinoff Marketing
Before joining TELUS, Rob Helmer worked at Bidinoff Marketing as a Manufacturers Sales Representative from 1998 to 2001. During his three-year tenure in the Calgary, Canada Area, he was responsible for representing manufacturers and managing sales processes. This experience provided him with a strong foundation in sales and customer relations.
Education and Qualifications
Rob Helmer pursued his studies at the Southern Alberta Institute of Technology (SAIT). He completed a program in Industrial Electronics Technology/Technician, earning his Journeyman Electronic Technician certification from 1986 to 1988. Prior to that, he studied the same field from 1984 to 1986, attaining his Industrial Electronics Technology (IET) certification. His educational background in industrial electronics underpins his technical expertise in his professional roles.