Rob Ormiston
About Rob Ormiston
Rob Ormiston is a Senior Business Analyst at TELUS with over 15 years of call center experience, specializing in aligning business operations with client needs and company visions.
Current Position at TELUS
Rob Ormiston currently holds the position of Senior Business Analyst at TELUS. His role involves analyzing business operations and aligning them with client needs and company visions. He appreciates TELUS's efforts to balance work/life and its modern leadership approach.
Previous Roles at TELUS
Rob Ormiston has a history of roles at TELUS, beginning as a Sr Performance Analyst in Resource Planning & Optimization from 2017 to 2018 in Burnaby, BC. He then transitioned to a Business Analyst role from 2018 to 2021 in Vancouver, Canada Area. During these roles, he gathered a deep understanding of internal and external operations, helping to achieve significant results.
Career at Convergys
Before his tenure at TELUS, Rob Ormiston served in various roles at Convergys. He was Senior Operations Manager from 2015 to 2017, Operations Manager from 2014 to 2015, and Operations Planning Manager from 2009 to 2014. These roles were based in Chilliwack, BC, and each contributed to his over 15 years of call center experience.
Early Career at Stream Global Services
Rob Ormiston started his career at Stream Global Services where he worked as a CTM, Training & Quality Supervisor, and Training Manager from 2002 to 2009. These roles allowed him to gain expertise in training and quality assurance, laying a foundation for his future leadership positions.
Educational Background
Rob Ormiston studied at the University College of the Fraser Valley, where he earned a degree in Business Administration and Communications from 1991 to 1998. His educational background provided him the knowledge and skills necessary for his career in business analysis and operations management.