Robert Chick
About Robert Chick
Robert Chick is a Field Service Manager at TELUS in Prince George, British Columbia, with over a decade of experience in the telecommunications industry.
Title and Role at TELUS
Robert Chick holds the position of Field Service Manager at TELUS, based in Prince George, British Columbia, Canada. He has been with the company since 2012, transitioning through multiple roles, from Client Care Representative to Team Manager, before eventually becoming a Field Service Manager. His current role involves managing field service operations, ensuring efficient service delivery, and overseeing a team of field technicians.
Previous Experience at TELUS
Before becoming Field Service Manager, Robert Chick worked as a Team Manager at TELUS for six years, from 2014 to 2020. In this role, he managed and led a team, developing strategies to improve customer service and operational efficiency. Prior to that, he served as a Client Care Representative from 2012 to 2014, where he focused on providing support and solutions to clients.
Experience at BK TwoWay Radio
Robert Chick's career in the telecommunications industry began at BK TwoWay Radio, where he worked as a TELUS Mobility Representative from 2009 to 2012. In this role, he was responsible for handling TELUS mobility services, assisting customers with their needs, and providing technical support. This experience laid the foundation for his subsequent roles within TELUS.
Education and Expertise
Robert Chick studied at the College of New Caledonia, where he obtained his education in Business Administration and Management, General. His educational background, combined with over 14 years of professional experience in customer service and team management within the telecommunications sector, has equipped him with extensive knowledge and skills in managing field service operations.
Background in Telecommunications
With over 14 years of experience in the telecommunications industry, including roles at both BK TwoWay Radio and TELUS, Robert Chick has developed a robust background in customer service, team management, and field service operations. His career progression from a TELUS Mobility Representative to a Field Service Manager at TELUS underscores his commitment and expertise in the field.