Roberto Jimenez
About Roberto Jimenez
Roberto Jimenez is a Customer Service Specialist currently working as a Risk Associate with Spanish at Entain in Sofia, Bulgaria.
Current Position at Entain
Roberto Jimenez is currently employed at Entain as a Risk Associate with a focus on Spanish-speaking clientele. Based in Sofia, Bulgaria, he assumed this role on January 1, 2021. His responsibilities likely involve assessing and mitigating risks while providing services to Spanish-speaking customers.
Professional Experience at The Stars Group
From 2018 to 2021, Roberto Jimenez worked at The Stars Group as a Customer Service Representative. Over this three-year period, he provided customer support, addressing concerns and facilitating solutions for various client inquiries. His role would have been crucial in maintaining customer satisfaction and operational efficiency.
Employment History with TELUS
Roberto Jimenez's career includes significant experience at TELUS. He initially worked as a Customer Service Representative for six months from 2017 to 2018. Following this, he advanced to the position of Customer Service Specialist, though the specific duration of this role is not specified. His duties would have included handling customer issues and providing an elevated level of service.
Career in Customer Service
Before joining Entain, Roberto Jimenez accrued over three years of experience in customer service roles. His positions at notable companies such as TELUS and The Stars Group shaped his expertise in customer interactions, problem-solving, and service excellence. His diverse experience in these roles well-equipped him to handle complex customer-related issues.