Robin Hillman

Robin Hillman

Senior Business Analyst @ TELUS

About Robin Hillman

Robin Hillman is a Senior Business Analyst at TELUS with over 15 years of experience in various roles, including client care, management, and performance analysis.

Current Role at TELUS

Robin Hillman holds the position of Senior Business Analyst at TELUS. In addition to this role, Robin also serves as a Business Analyst II and a Performance Analyst based in Barrie, Ontario. This role involves evaluating business performance metrics, identifying trends, and making recommendations to improve operational efficiency. Robin's multifaceted role at TELUS highlights their broad expertise and adaptability in the telecommunications sector.

Experience at TELUS

Robin Hillman has over 15 years of extensive experience across various roles within TELUS. Starting as a Client Care - Help Desk employee from 2005 to 2010, Robin moved on to become a Manager from 2010 to 2014. They have also served as a Store Manager in 2005 for 8 months and are currently involved in multiple analytical positions within the organization. This long tenure signifies Robin's dedication and ability to evolve within the company.

Previous Roles in Retail Management

Before transitioning to telecommunications with TELUS, Robin Hillman started their career in retail management at Forzani Group. Robin served as a Store Manager from 2002 to 2005, acquiring significant management experience. This early career phase in retail has contributed to Robin's adeptness in handling client care and managerial responsibilities in subsequent roles.

Education and Early Career

Robin Hillman studied at Fanshawe College, where they pursued a degree in Interior Design from 1999 to 2002. Initially trained in a creative and design-focused field, Robin transitioned into business analysis and management. This diverse educational and professional trajectory demonstrates a unique blend of creative problem-solving skills and analytical capabilities.

Background in Business Analysis and Management

Robin Hillman has a diverse background encompassing both technical and managerial roles within the telecommunications industry. After gaining experience in retail management, Robin transitioned to TELUS, where they climbed the ranks from Client Care - Help Desk to various analytical and managerial positions. This broad range of roles over 15 years at TELUS showcases their adaptability and proficiency in both business operations and performance analysis.

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