Robin Sahi
About Robin Sahi
Robin Sahi is a Product Manager at TELUS, specializing in National Pricing & Offer Strategy for SmartHome Security in Calgary, Alberta, Canada.
Current Role at TELUS
Robin Sahi currently holds the position of Product Manager - National Pricing & Offer Strategy - SmartHome Security at TELUS in Calgary, Alberta, Canada. In this role, he leads the implementation of pricing strategies and comprehensive offer strategies that have resulted in significant improvements in customer acquisition and retention.
Previous Experience at TELUS
Robin has an extensive history with TELUS, having worked in various roles over the years. His previous positions include Marketing Manager - Direct-to-Consumer GTM, Escalations Management - Team Manager, Retention Manager - FFH & SHS, Retention Manager - FFH, Client Care - Team Manager, and Customer Service Representative. This diverse range of roles highlights his depth of experience in customer service, team management, marketing, and retention strategies.
Education and Academic Background
Robin holds a Bachelor’s Degree in Human Resources Management/Personnel Administration from Kwantlen University College, where he studied from 2012 to 2014. He also studied at the University of Calgary and Mount Royal University, earning Bachelor of Business Administration - BBA degrees from both institutions. This academic background has provided him with a solid foundation in business administration and human resources.
Professional Skills and Contributions
Robin has played a key role in various initiatives at TELUS, including the launch of a nationwide marketing campaign for SmartHome Security and the development of customer feedback mechanisms. His strong background in data analysis and market research has been instrumental in shaping TELUS's product offerings. He also regularly collaborates with technology and innovation teams to integrate the latest advancements into SmartHome Security products.
Community Involvement and Mentorship
Beyond his professional responsibilities, Robin is actively involved in community outreach programs organized by TELUS, focusing on digital literacy and security awareness. He also mentors junior product managers, providing guidance on career development and project management. His involvement in these programs underscores his commitment to both professional excellence and community service.