Rocco Di Fulvio
About Rocco Di Fulvio
Rocco Di Fulvio is the Manager of Customer Solutions at TELUS Business Solutions, with over 15 years of managerial experience across various industries.
Current Role at TELUS
Rocco Di Fulvio currently serves as the Manager of Customer Solutions at TELUS. He also holds the position of Operations Manager within TELUS Business Solutions. Since joining the company in March 2017, he has been contributing to various customer-centric and operational initiatives that enhance service delivery and customer satisfaction.
Previous Experience at HSBC Finance
Rocco Di Fulvio has extensive experience with HSBC Finance, where he held multiple roles over a decade. This includes serving as an Auto Finance Collection Manager from 2005 to 2006 and as an Assistant Manager from 2004 to 2005. He was also an Operations Manager for 10 years, from 2002 to 2012, and worked as an Accounts Receivable Collector from 2002 to 2004.
Early Career in Various Industries
Before transitioning to finance and telecommunications, Rocco Di Fulvio worked at DNS Armatures Inc as a Shipping Manager from 2001 to 2002. He also has a background in the hospitality industry, having served as a Head Waiter at Buffet Durante for six years, from 1995 to 2001.
Education and Expertise
Rocco Di Fulvio holds a Bachelor's degree in Computer Science from Concordia University. He has over 15 years of managerial experience across various sectors, including finance and telecommunications. His expertise spans customer solutions, operations management, auto finance collections, and accounts receivable management.