Roch Blanchette
About Roch Blanchette
Roch Blanchette is a Senior Business System Analyst at Telus with extensive experience in business analysis, performance analysis, and statistical analysis across various roles and industries.
Senior Business System Analyst at Telus
Roch Blanchette currently holds the position of Senior Business System Analyst at Telus. In this role, he actively engages with both business and IT teams to align technology solutions with business objectives. His responsibilities encompass a variety of tasks including system analysis, project management, and the creation of detailed documentation to facilitate the understanding of complex system interactions.
Previous Roles at Telus
Roch Blanchette has held several roles at Telus, demonstrating a strong background in analysis and management. From 2017 to 2019, he served as a Senior Performance Analyst, where he focused on metrics and performance optimization. Prior to that, he worked as Manager of Planning, Analysis & Logistics for 7 months in Sudbury, Ontario, overseeing analytics and logistics planning. His extensive tenure at Telus also includes a 12-year period as a Senior Business Analyst from 2005 to 2017.
Experience at Foresters Financial Services
Before joining Telus, Roch Blanchette worked at Foresters Financial Services as a Senior Statistical Analyst from 2001 to 2005. In this role, he was tasked with conducting statistical analysis to support business decisions. This position allowed him to hone his skills in data analysis and reporting, which have been pivotal in his subsequent roles.
Educational Background in Forestry, Fish & Wildlife
Roch Blanchette studied at College Boreal, where he obtained a Technician diploma in Forestry, Fish & Wildlife from 1997 to 1998. This education provided him with a solid grounding in environmental science and analytical skills, which have been beneficial throughout his career in various analytical roles.
Skills and Accomplishments in Business Analysis
Roch Blanchette has demonstrated significant achievements in the field of business analysis. Notably, he conceptualized and designed a new suite of training metrics, forecasts, capacity plans, enterprise score-carding, and KPI portals. His efforts resulted in a +30% ROI in customer service skills. Additionally, he has built several training models supporting a business case worth $1.65M. His commitment to staying updated with recent technologies such as Tableau and data science practices further highlights his dedication to continuous improvement and innovation in his field.