Rodney Dusick
About Rodney Dusick
Rodney Dusick is the Program Director at TELUS, overseeing large complex deliveries for TELUS Enterprise customers from a business transformation and technology operations perspective.
Current Role at TELUS
Rodney Dusick serves as Program Director at TELUS. In his current role, he oversees the implementation activities for large complex deliveries of TELUS Enterprise customers, managing both business transformation and technology operations. His responsibilities include ensuring that these implementations align with the Business Transformation and Technology Operations (BTTO) goals related to customer support, delivery, and budget objectives. He also supports the customer-facing Program Management Office at TELUS.
Previous Roles at TELUS
Rodney Dusick has an extensive history with TELUS, having held multiple roles within the company. From 2005 to 2007, he was the Regional Manager for National Service Fulfillment at TELUS Communications. Prior to that, from 2001 to 2003, he served as Manager of Service Management at TELUS, Partner Solutions. His experience in these roles has contributed significantly to his expertise in service fulfillment and management.
Experience at Bell Yellow Pages
Before joining TELUS, Rodney Dusick worked at Bell Yellow Pages from 1997 to 2000. In this role, he was part of the sales team, gaining valuable experience in customer engagement and sales strategies. This role marked an important phase in his early career, laying the foundation for his subsequent positions in service management and program direction.
Educational Background
Rodney Dusick has a strong educational background. He achieved a Bachelor of Commerce (B.Comm) from the University of Ottawa, studying from 1987 to 1991. Furthering his education, he completed the Executive Development Program at Queen's University in 2009. Additionally, he earned a Certificate in Strategic Governance-Not for Profit from the Institute of Corporate Directors in 2010. His education also includes courses at The University of British Columbia's Sauder School of Business and the University of Toronto's Rotman School of Management.
Specialization in Large Complex Implementations
Rodney Dusick specializes in managing and directing large complex implementations. His skills in this area have led to tangible results for customers across multiple industries. His role at TELUS involves significant oversight of projects, ensuring that they meet strategic goals related to customer support and operational efficiency. His track record indicates a consistent ability to produce above-average results in all endeavors.