Rony Khan
About Rony Khan
Rony Khan is an Incident Manager at TELUS with over a decade of experience in various roles, showcasing a diverse skill set and adaptability.
Current Position at TELUS
Rony Khan is currently employed as an Incident Manager at TELUS, located at 1155 Metcalfe Street, Montreal QC H3B2V6. This role involves overseeing incident management processes and ensuring efficient resolution of service disruptions.
Previous Roles at TELUS
Rony Khan has an extensive history with TELUS, having worked in various capacities such as Business Analyst, Training Facilitator, Quality Analyst, Deployment Specialist for Google Maps, Deployment Advisor for G Suite, Technical Support Specialist, and Loyalty & Retention Specialist. This wide range of roles demonstrates adaptability and a deep understanding of different facets of the company.
Experience in Tech Deployments
During his tenure at TELUS, Rony Khan has worked on significant deployment projects for major Google products like Google Maps and G Suite. His role as a Deployment Specialist and Deployment Advisor highlights his proficiency in managing and executing tech deployment initiatives, ensuring smooth transitions and effective integration.
Career Growth and Leadership
Rony Khan's career path at TELUS showcases significant growth and leadership. Starting as a Technical Support Specialist, he has transitioned through various roles, culminating in his current position as an Incident Manager. This progression underscores his capability to handle increasing levels of responsibility and his proficiency in leadership roles.
Experience in Customer Loyalty and Retention
With three years of experience as a Loyalty & Retention Specialist, Rony Khan has a strong background in customer relations. This role involved implementing strategies to retain customers and enhance their loyalty to the company, indicating his skills in customer service and relationship management.