Rosanna De Paola
About Rosanna De Paola
Rosanna De Paola is the Directrice du service à la clientèle at Léveillé Toyota and the Client Resolution Management Team Manager at TELUS in Saint-Laurent, Quebec, Canada.
Current Roles at Léveillé Toyota and TELUS
Rosanna De Paola currently holds dual roles in the customer service sector. She serves as the Directrice du service à la clientèle at Léveillé Toyota, a position she has held since November 2017. Concurrently, she is working as a Client Resolution Management Team Manager at TELUS in Saint-Laurent, Quebec, Canada. Her responsibilities likely include overseeing client interactions, managing customer service teams, and handling complex client issues, leveraging her extensive experience in the field.
Experience at TELUS
Rosanna De Paola has accumulated significant experience at TELUS over the years. She started her journey there as a Customer Service Representative in the TELUS Business Solutions division from 2008 to 2013, serving for 5 years in Saint-Laurent, Quebec. She then transitioned to the Client Resolution Management Team, working as a Customer Service Representative from 2014 to 2015. Currently, she holds the position of Client Resolution Management Team Manager at the same company. Her varied roles within TELUS have endowed her with deep insights and robust skills in customer service management.
Role at Léveillé Toyota
Since November 2017, Rosanna De Paola has been serving as the Directrice du service à la clientèle at Léveillé Toyota. In this role, she is likely responsible for leading customer service initiatives, addressing client concerns, and ensuring a high level of customer satisfaction. Her position at such a renowned automotive dealership indicates her competence and leadership in managing customer services effectively.
Customer Service Experience
With over a decade of experience in customer service management, Rosanna De Paola has honed her skills across various roles and companies. Her career includes extensive work at TELUS in different capacities, and her current role at Léveillé Toyota. This vast experience has made her adept at handling customer grievances, managing service teams, and improving client relations. Her tenure in customer service roles highlights her dedication and proficiency in the field.